Quick Guide: Setting Up a Custom Domain and SSL for WeSupply

Switching to a custom domain for WeSupply notifications and facing SSL certificate activation delays? Here’s a streamlined approach to navigate the setup and ensure uninterrupted customer access.. . SSL Certificate Generation: Transitioning to a custom domain requires a new SSL certificate, which might take time to activate. This is an automated process and cannot be expedited.. . Temporary Solution Direct Linking: Temporarily link from your site to the WeSupply order lookup page. This bypasses the need for an embedded page until the SSL certificate is active. Magento Integration Update the WeSupply domain in Magento to align with the new custom domain, ensuring seamless integration. Patience and Monitoring The WeSupply team monitors the SSL certificate process. Once active, you can embed the WeSupply page on your site again. . Action Steps. Confirm CNAME Setup: Ensure the CNAME is correctly added for the new domain. Implement Direct Link: Use a direct link as a stopgap to maintain customer access to order information. Update Magento Admin: Reflect the new custom domain in your Magento settings. Wait for SSL Activation: WeSupply will notify you when to embed the page back on your site. . While waiting for SSL certificate activation, using a direct link ensures your customers retain access to their order info. Once the SSL is in place, you can revert to the embedded setup for a seamless brand experience.

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