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Quick Guide: Approving a Previously Rejected Return Request

Article1 min readUpdated Feb 22, 2025View source ↗
If you've rejected a return request by mistake, follow these concise steps to approve it:. . Step 1: Archive the Request. Go to the return request section.. Find and open the rejected request.. Archive the request to proceed.. . . Step 2: Access the Order. Return to the orders section.. Search for and click on the related order number.. . . Step 3: Initiate a New Return. Within the order details, find and click the option to start a new return for the customer.. Fill in the necessary information and submit the new return request.. .
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