How to add order comments in the order confirmation email?(BigCommerce)

Article1 min readUpdated Feb 23, 2025View source ↗

You can display in the order confirmation email the order comments left at the checkout by your customers just by following the steps below.. Step 1:. First, log into your WeSupply account.. . Step 2:. Head to Settings-.Branding-> Notifications ->Scroll down to the Order Received notification and click on Edit Template.. . Step 3:. Click on Template Variables -> Copy the [*ordercustomer_comments*] variable and paste it inside the Code Editor.. Step 4:. Save your changes by clicking on Publish.

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