How To Access Tracking/Order/Return Pages Externally from the WeSupply Platform? (Shopify Guide)

The WeSupply Labs platform allows you to access tracking and order pages externally. Here is a step-by-step guide on how you can do this:. ## Accessing the Tracking Page:. 1. Open your web browser and type in the following URL structure. You can use the Shopify internal order id, external order id, or just the WeSupply tracking number.. a. Unbranded URL: `https://yourclientname.labs.wesupply.xyz/track/780705447864?orderID=shopify_5288769650848`. b. Branded URL: `https://orders.yourdomain.com/track/780705447864?orderID=shopify_5288769650848`. 2. If you want to use the external order number, replace the order ID part with the external order number. For example:. `https://yourclientname.labs.wesupply.xyz/track/780705447864?ordernumber=1000000274714`. `https://orders.yourdomain.com/track/780705447864?ordernumber=1000000274714`. 3. If you want to use the WeSupply tracking number alone, use the following structure:. `https://yourclientname.labs.wesupply.xyz/track/780705447864`. `https://orders.yourdomain.com/track/780705447864`. ## Accessing the Order Page and Returns:. 1. To access the order page and returns, you can retrieve the order page link through a simple API call. You can use the email address, internal order id, or external order id.. 2. For example, if you want to use the internal order id, type the following URL into your browser:. `https://yourclientname.labs.wesupply.xyz/api-url/orders/lookup?OrderID=shopify_5288769650848`. 3. If you want to use the external order id, replace the OrderID part with the external order id. For example:. `https://yourclientname.labs.wesupply.xyz/api-url/orders/lookup?OrderExternalOrderID= 1000000274714`. 4. If you want to use the customer's email address, replace the OrderID part with the customer's email address. For example:. `https://yourclientname.labs.wesupply.xyz/api-url/orders/lookup?CustomerEmail=johnsmith@wesupplylabs.com`. Remember to replace "yourclientname" with your actual client name in all the URLs.. By following these steps, you can easily access the tracking and order pages externally on the WeSupply Labs platform.

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